WarrAnty

CONTICO 1-YEAR LIMITED WARRANTY

The Continental Commercial Products, LLC doing business as Contico, LLC (“Contico”) Limited 1-Year Warranty is provided at no cost to the original purchaser and covers any defects in workmanship, with the exceptions stated below, for one year from the date of purchase.

 

Duration of warranty coverage:

1-Year means 365 calendar days from the date of purchase listed on the receipt. In instances where a receipt is not available, 1-Years shall mean 365 calendar days from the date of original manufacturer.

 

Remedy:

Contico will repair, replace, or refund the purchase price on any broken or defective part covered by this warranty at Contico’s sole discretion. If repair or refund is not feasible, Contico will replace at our sole discretion the covered part with a product of comparable composition, function, and price.

 

What Products are Covered:

The Contico Limited 1-Year Warranty applies to 35 gallon rolling trash can (item number: 1635) manufactured or sold under the Contico brand name. 

 

To request warranty information through Contico Warranty Care, please call 1.800.325.1051, or send an email requesting warranty information to warranty@contico.com 

 

Specific Provisions and Exclusions:

This warranty does not cover aesthetic changes (changes in the product’s appearance) due to outdoor exposure.This warranty does not cover products that have been physically altered, damaged, or subjected to negligence (includes dragging).This warranty does not cover included hardware (such as dividers, handles, wheels, or fasteners), which Contico warrants against defects in materials and workmanship for a period of 90 days from the purchase date.

 

This warranty does not cover lids cracked, damaged, or lost To the extent permitted by law:

  • Contico liability is limited to the molded product and not its contents or foam, and

  • Contico is not liable for indirect, punitive, incidental, consequential, or special damages, regardless of whether a claim for such damages is based on this warranty, and

  • The remedies outlined in this warranty are the exclusive and sole remedy of the original purchaser, and

  • This warranty is in lieu of all warranties, express or implied, including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose, and

  • Contico liability to the original purchaser for damages shall not exceed the purchase price of the product against which damages are claimed.

 

Warranty Claim Procedure:

Before filing a warranty claim with Contico, please try to return the item to the reseller from which it was purchased. In many cases this will lead to faster resolution than a formal claim.

Any warranty claims must be made by the original purchaser within the timeframe of the warranty.

Some products require registration to activate the warranty. Please follow any warranty registration instructions included with these products (also listed on the Contico website) before filing a claim.

To make a warranty claim, the purchaser must contact Contico, Attn: Warranty Care Department, 305 Rock Industrial Park Drive, Bridgeton, MO 63044 in writing, online at contico.com, by email (warranty@contico.com), or by telephone (1.800.325.1051).

Warranty claim requests must include the model number and a complete description of the defect. Images of the defect, including receipt should be mailed or emailed using the above contact information. 

The original purchaser must obtain a return authorization (RA) number from Contio’s Warranty Care Department prior to returning any product.  The RA number must be included with any returned product.

Product(s) returned must be clean.

Product(s) returned must be free of personal items. Personal items found in the product or return packaging will not be returned. 

The original purchaser is responsible for paying freight costs to Contico. If Contico determines that any returned product is not defective within the terms of this warranty, the purchaser agrees to pay Contico all handling, return freight and approved repairs costs at Contico’s prevailing rates.

Jurisdictional Provisions:

This warranty gives you specific legal rights. You may have other rights which vary from state to state and country to country.